European Glass & Bead Co. values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. European Glass & Bead Co. recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact European Glass & Bead Co. customer service via email, call us at 614.294.5277 or write us at European Glass & Bead Co. Customer Services, 74 West 5th Ave, Columbus, OH 43201-3219.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

Frequently Asked Questions

• What kind of information does European Glass & Bead Co. collect?
• How does European Glass & Bead Co. use my information?
• Does European Glass & Bead Co. share my information with third parties?
• How do I access my information? How do I update or delete my information?
• How do I remove my information from email, phone and postal mailing lists?
• How does European Glass & Bead Co. protect children's privacy?
• What are cookies? How does European Glass & Bead Co. use cookies on its site?
• How does European Glass & Bead Co. make sure my credit card information is secure?
• Is my credit card information safe on this web site?
• What about links to other Web sites and services?

What kind of information does European Glass & Bead Co. collect?
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, register with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. European Glass & Bead Co. saves customer information. We may acquire from third parties customer names and mailing addresses for select postal mailings.
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How does European Glass & Bead Co. use my information?
When you make a purchase from European Glass & Bead Co., we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. When you register with European Glass & Bead Co. or participate in a contest or promotion you may choose whether or not you would like to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you.
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Does European Glass & Bead Co. share my information with third parties?
No.
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How do I access my information? How do I change or my information?
You can edit your personal information by selecting the "My Profile" link in the header, then logging in using the username and password you selected.
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How do I remove my information from email, phone, and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email.

Please note that such requests may take up to 6-8 weeks to become effective. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
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How does European Glass & Bead Co. protect kids' privacy?
Like you, we at European Glass & Bead Co. are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. Please note: we may nevertheless maintain a record of that person's name and address in a "do not register" file to avoid subsequent registration by a child under the age of 13.
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What are cookies? How does European Glass & Bead Co. use cookies on its site?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you visit European Glass & Bead Co., your cookie helps us keep track of your order as you shop at our site. If you are a registered customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you register with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not registered with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a registered user to allow you access to your account information.
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Is my credit card information safe on this web site?
We use industry standard 128 bit SSL encryption to ensure that your credit card information is handled safely and securely.
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What about links to other Web sites and services?
European Glass & Bead Co. may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

If you have any questions about our privacy policy, you can contact European Glass & Bead Co. customer service via email , call us at 614.294.5277 or write us at European Glass & Bead Co., 74 West 5th Avenue, Columbus OH 43201.

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